Privacy Policy & AI Disclosure

Last updated: 25 October 2026

At Socially Now!, we take your privacy seriously. We are here to create great work and meaningful connections—not sell your personal information.

This policy explains how Creative Agencies Media, trading as Socially Now! “we”, collects, uses, stores and shares personal information through www.sociallynow.com.au and our business activities.

Information we collect

Depending on how you interact with us, we may collect:

  • Your name, email address, telephone number and business details.

  • Information you provide through enquiries, mailing-list subscriptions, bookings or project briefs.

  • Communications, feedback and materials you provide when working with us.

  • Technical information, such as your IP address, browser, device and website activity, through cookies and similar technologies.

We generally collect information directly from you or automatically through our website and connected services. Please do not send sensitive information unless we have specifically requested it and explained why it is needed.

You may browse our website without identifying yourself, although technical information may still be collected. If you choose not to provide requested details, we may be unable to respond to your enquiry or deliver a service.

How we use your information

We use personal information to:

  • Respond to enquiries and discuss potential projects.

  • Prepare proposals, deliver services and manage client relationships.

  • Administer bookings, payments and business records.

  • Send newsletters, service updates and promotional communications where we have appropriate consent.

  • Understand website use and improve our content, services and visitor experience.

  • Protect our systems and meet applicable legal obligations.

Enquiries and email marketing

When you contact Socially Now!, we may reply and follow up about your enquiry or requested services.

Simply visiting our website or submitting an enquiry does not automatically subscribe you to our mailing list.

If you subscribe, we may send creative inspiration, marketing tips, project updates, service announcements and offers. We will only send marketing communications where we have your express consent or another lawful basis under applicable marketing laws.

Our marketing messages identify Socially Now! and provide an unsubscribe option. You can unsubscribe at any time using that link or by contacting us. We action unsubscribe requests within five working days.

Unsubscribing from marketing does not prevent necessary communications about an active project, account or transaction.

We do not sell your personal information

Socially Now! does not sell or rent your personal information.

We may share information where reasonably necessary with service providers that support our business, including website hosting, email, mailing-list management, cloud storage, analytics, payment processing and professional advisers.

Our website is hosted on Squarespace. Other providers we use include Ai, Shopify, and Google,

We may also disclose information with your permission or where required or authorised by law.

Storage, security and retention

Information may be held in our business systems and those operated by our service providers.

We take reasonable steps to protect personal information against misuse, loss, interference, unauthorised access, modification and disclosure. However, no internet transmission or electronic storage system can be guaranteed completely secure.

We retain information for as long as reasonably necessary for the purposes described in this policy, including applicable legal and recordkeeping requirements. When it is no longer needed, we take reasonable steps to securely delete or de-identify it, subject to those requirements.

Overseas service providers

Some providers may store, access or process personal information outside Australia.

Where applicable, we take reasonable steps to meet our legal obligations when disclosing personal information overseas.

Cookies and website analytics

Our website may use cookies and similar technologies to operate correctly, remember preferences and understand how visitors use the site.

Squarespace Analytics, Google Analytics, Meta Pixel or embedded content.

You can manage cookies through your browser and, where available, our website’s cookie settings. Restricting cookies may affect some website features.

How we use artificial intelligence

AI is part of our creative toolkit. We use it to assist with activities such as:

  • Developing ideas and drafting or editing text.

  • Creating, altering and enhancing images.

  • Supporting website, social media and marketing content.

  • Improving creative workflows and efficiency.

Some content published by Socially Now! may be AI-generated or AI-assisted. Images may be illustrative or digitally altered rather than photographs of actual people, places, products or events.

Our use of AI does not give us unrestricted permission to use your personal information, photographs or confidential materials.

Before processing identifiable or confidential client material with an AI service, we assess the purpose, permissions and provider arrangements, and obtain consent where required. Any proposed use of that material for AI model training requires separate consideration and an appropriate lawful basis.

Accessing or correcting your information

You can contact us to request access to, or correction of, personal information we hold about you.

We may need to verify your identity before responding. We will handle requests within a reasonable period and in accordance with applicable law. You may also ask us to delete information; legal or legitimate recordkeeping requirements may limit what we can remove.

Privacy questions and complaints

If you have a privacy concern, please contact:

Privacy contact: Angela Mckinnon
Email: angela@sociallynow.com.au
Business: Creative Agencies Media trading as Socially Now!

Please explain your concern and the outcome you are seeking. We aim to respond to privacy complaints within 30 days.

If you are dissatisfied with our response, you may be able to raise your concern with the Office of the Australian Information Commissioner, depending on its jurisdiction: www.oaic.gov.au.

Changes to this policy

We may update this policy as our services, technology or legal obligations change. The current version will be published on this page with its updated date.